In today's mobile, social era of globally empowered customers, yesterday's best practices are not good enough. Gartner Customer 360 Summit 2012 in Orlando, Florida, March 14-16, has been significantly expanded to deliver the breadth of new tools and insights critical to success. The agenda focuses on giving attendees the information theyneed to deliver a world-class customer experience, integrate sales and marketing and use analytics to deepen relationships and drive growth and revenue.

CXPA Members who aren't quite lucky enough to win the free tickets, can receive a $300 discount on their registration. If you are a CXPA member, to receive the discount promo code please Click Here.

For more information, please visit the event website: http://www.gartner.com/technology/summits/na/customer-360/